PRIVACY POLICY

At CPlay, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (cplay.in) or use our services related to mobile signal boosters.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, billing/shipping address (when you place an order or fill out our contact form).

  • Payment Information: Processed securely through our payment gateway partners (we do not store your full credit/debit card details).

  • Technical Information: IP address, browser type, device information, and pages visited on our site.

  • Cookies & Tracking: To improve your browsing experience and analyze site traffic.

2. How We Use Your Information

Your data is used for:

  • Processing and fulfilling your orders.

  • Providing customer support and responding to inquiries.

  • Sending order confirmations, invoices, or important updates.

  • Improving our website performance and customer experience.

  • Marketing communication (only if you have opted in).

3. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Enable smooth navigation.

  • Analyze traffic using tools like Google Analytics.
    You may disable cookies in your browser, but some parts of the site may not function properly.

4. Payment Safety

  • We use trusted third-party payment gateways (such as Razorpay or similar providers) to process transactions.

  • Your payment details are encrypted and transmitted securely.

  • We do not store your credit/debit card numbers or sensitive payment data on our servers.

5. Third-Party Services

We may use third-party tools for:

  • Analytics (Google Analytics, Facebook Pixel, etc.).

  • Payment processing (Razorpay, PayPal, etc.).

  • Advertising/Marketing (social media platforms).

These providers have their own privacy policies, and we recommend reviewing them.

6. Data Security

We take reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute safety.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your data.

  • Opt-out of marketing emails at any time.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

CPlay
Email: cplayindia@gmail.com
Phone/WhatsApp: 9266660022
Address: 668/7, Govindpuri, Kalkaji, New Delhi – 110019, New Delhi